Regardless of your problem, you can rest assured it’s all one rate during typical business hours. Please note that while our technicians are certified professionals, the speed at which problems are resolved is dependant upon the age/speed of the machine they are repairing. If you have an older machine that requires virus removal, or a problem requiring in-depth diagnostics, it may be more cost-effective for you to utilize our pick up and drop off service which our technician will inform you of upon initial diagnosis of your problem.

For those with the most urgent of service needs, Simplified IT offers after hours support. This rate applies for service calls scheduled and performed between the hours of 9:00PM-6:30AM.

For some problems, Simplified IT may be able to solve your problem remotely. Call us now to find out if your problem qualifies for remote support. Most typical onsite computer repair services include remote virus removal, remote PC Tuneups, and application setup. Please note: For remote support to be able to resolve your problem remotely, you must have internet access on the machine with the issue, as well as access to email.